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Frequently Asked Questions

How does my child get to school?
The City School District of Albany will transport all eligible children in Kindergarten through grade 6 on traditional yellow buses operated by Durham School Services. The Capital District Transportation Authority (CDTA) will transport secondary-level students (grades 6-12), except students at Philip Livingston Magnet Academy who ride yellow buses.

Who is Durham School Services?
Durham School Services is the company that provides the district with yellow bus transportation. Durham is a national company with more than 50 years experience in student transportation. Learn more about Durham at www.durhamschoolservices.com.

How does CDTA transport middle and high school students?
A Swiper Card system is used for Hackett Middle School, Myers Middle School, and Albany High School students riding CDTA buses. The Swiper Card is valid on school days only--Monday through Friday, 7 a.m. to 5 p.m. Students who stay after school for special activities or sports will be provided with an activities pass for after-hours transportation. Swiper cards are available for students to pickup during the first week of school.

How do I find out what bus route my child is on?
During the last week in August, parents will receive a letter from the City School District of Albany Transportation Department that lists important information such as their child's name, address, bus route number, and school bus pickup site.

If any information in this letter is incorrect, please inform the Transportation Department (462-7320) as soon as possible. During the first few days of school, it would be helpful for students to use the letter as a pass to board the yellow bus until the driver becomes familiar with his/her riders.

How does the transportation department plan bus routes?
All bus routes and pickup times are scheduled according to the information provided in student transportation request applications.

If your child was provided transportation services last year, you should have received an submitted a transportation request form by the end of the last school year.

If you did not receive or submit an application at that time, of if your residence has changed, please pick up an application at the school office where your child is attending and submit it to that school as soon as possible.. Your child will not be assigned to a bus route until a completed application is received.

Where is my child's bus stop?
School bus pickup and drop off sites are designated neighborhood sites. If you did not receive a letter in August from the transportation department indicating where your child will be pick up and dropped off from school, please call 464-7320.

What if my child misbehaves on the bus?
The district expects that all students will conduct themselves properly. Pupils who are disorderly or insubordinate (disobey school bus safety rules) may have their riding privileges suspended. Repeat offenders may have their riding privileges permanently revoked. In such cases, the parent and/or guardian becomes responsible for getting their children to and from school.

Who are the crossing guards?
Our crossing guards work for the Albany Police Department. The school works closely with the police department to ensure proper crossing guard coverage of any routes our students travel.

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