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Frequently Asked Questions

How does my child get to school?
The City School District of Albany will transport all eligible elementary school children on traditional yellow buses operated by Durham School Services. The Capital District Transportation Authority (CDTA) will transport secondary-level students (grades 6-12), except students at Philip Livingston Magnet Academy who ride yellow buses.

 

Who is Durham School Services?
Durham School Services is the company that provides the district with yellow-bus transportation. Durham is a national company with more than 50 years experience in student transportation. Learn more about Durham at www.durhamschoolservices.com.

 

How does CDTA transport middle- and high-school students?
Beginning with the 2008-09 school year, City School District of Albany students have had more flexibility in using CDTA transportation thanks to a new pass that is good whenever CDTA buses operate on weekdays.

 

The pass is accepted on all CDTA buses and is similar to the Swiper cards used in the past. The new pass will be valid during the school year only, and it will allow students to ride the bus Monday through Friday from the time CDTA service begins (most routes start between 5-6 a.m.) until midnight.

 

Students must have their passes with them at all times and will be required to swipe their card through the fare box to get on a CDTA bus. If a student does not have their pass when boarding a CDTA bus, they will be required to pay the appropriate fare to complete the trip.

 

The increased schedule will allow students more travel options in getting to school and to a wide variety of after-school activities. It provides access to dozens of routes CDTA operates. Students must report the loss of a pass to the school district immediately. Damaged cards will not be accepted.

 

How do I find out what bus route my child is on?
During the last week in August, parents receive a letter from the City School District of Albany Transportation Department that lists important information such as their child's name, address, bus route number and school bus pickup site.

If any information in this letter is incorrect, please inform the Transportation Department (462-7320) as soon as possible. During the first few days of school, it would be helpful for students to use the letter as a pass to board the yellow bus until the driver becomes familiar with his/her riders.

 

How does the Transportation Department plan bus routes?
All bus routes and pickup times are scheduled according to the information provided in student transportation request applications.

If your child was provided transportation services last year, you should have received and submitted a transportation request form by the end of the last school year.

If you did not receive or submit an application at that time, of if your residence has changed, please pick up an application at the school office where your child is attending and submit it to that school as soon as possible. Your child will not be assigned to a bus route until a completed application is received.

 

Where is my child's bus stop?
School bus pickup and drop-off sites are designated neighborhood sites. If you do not receive a letter in August from the Transportation Department indicating where your child will be pick up and dropped off from school, please call 464-7320.

 

What if my child misbehaves on the bus?
The district expects that all students will conduct themselves properly on all school-related transportation. Pupils who are disorderly or insubordinate (disobey school-bus safety rules) may have their riding privileges suspended. Repeat offenders may have their riding privileges permanently revoked. In such cases, the parent and/or guardian becomes responsible for getting their children to and from school.

When riding CDTA buses, students are expected to follow CDTA rules and regulations and are subject to the CDTA Code of Conduct, which outlines expected behavior for all riders and ensures that everyone receives the best service possible. The Code of Conduct can be found online at www.cdta.org.

 

Who are the crossing guards?
Our crossing guards work for the Albany Police Department. The school works closely with the police department to ensure proper crossing-guard coverage of any routes our students travel.

 

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