Community resource guide

In addition to the resources below, our Office of Pupil Personnel Services will receive phone calls at (518) 475-6130 and provide a warm hand-off to building-level student support service personnel to provide support to families during this difficult time, including connections to services available throughout our community. Calls will be returned as soon as possible, but by the close of business each day.

Please note that if you are calling with an emergency or an issue of immediate safety, do not call the information line but instead call 911.

Albany County Crime Victim and Sexual Assault Resources

Categories include resources to support needs related to:

  • Bullying
  • Campus Resources
  • Child Abuse
  • Dating Violence
  • Elder Abuse
  • Gay, Lesbian, Bisexual, and Transgender Individuals
  • Human Trafficking
  • Individuals with Disabilities
  • Sexual Abuse by Professionals
  • Sexual Assault
  • Stalking
  • Support, Advocacy and Community Services
  • Veterans
  • Victims of Crime

Albany County Resource Guide

Categories include resources to support needs related to:

  • Albany County Health Department
  • NYS COVID-19 Hotline
  • Albany County-NY Connects (Senior questions and help with food)
  • Albany County Mental Health Support Hotline
  • Albany County Government
  • Albany County Coronavirus Hotline
  • Food, Housing, Transportation and other Support
  • Food Pantries
  • National Grid (customer service, gas emergencies and power outages)

Albany Human Service Guide

Categories include resources to support needs related to:

  • Albany County Health Department
  • NYS COVID-19 Hotline
  • Albany County-NY Connects (Senior questions and help with food)
  • Albany County Mental Health Support Hotline
  • Albany County Government
  • Albany County Coronavirus Hotline
  • Food, Housing, Transportation and other Support
  • Food Pantries
  • National Grid (customer service, gas emergencies and power outages)

City of Albany Resource List

COVID-19 Resource Guide link to city services and supports for:

  • Resource Guide in Various Languages
  • City of Albany Essential and Non-Essential Services Updates
  • COVID-19 Test Sites
  • How Do I Become A Contact Tracer?
  • COVID-19 Symptoms and Prevention
  • Home-Proofing for COVID-19 and Other Illnesses
  • NYS Mandated Prohibitions
  • Where to Access Food
  • Restaurants Open for Take-Out/Delivery
  • Where to Access Childcare
  • Domestic Violence Prevention
  • Mental Health Support
  • What are the current parking rules?
  • I've Lost My Job or Closed My Business as a Result of COVID-19
  • K-12, College, Court and Library Closures
  • Public Transportation
  • Information for Various Federal, State and Local Agencies, Nonprofits & Others
  • What to do if I cannot pay my utilities during COVID-19 outbreak
  • What If I don't Have Health Insurance During the COVID-19 Outbreak?
  • Where Can I Volunteer My Time to Help My Community?
  • Virtual Weddings

Community Mental Health Resources

This resource provides a list of Mental Health Resources in the City and County of Albany.

Crime Victim Services

Provides assistance for:

  • Help for Crime Victims
  • File a Claim Online

Electronic Benefit Transfer (P-EBT)Food benefits FAQs

Answers to many commonly asked questions about the P-EBT food benefits for New York State residents.

Food Resources

Free meal resources in the Albany community.

Healthy Capital District Initiative

Categories include resources to support needs related to:

  • Food
  • Utilities
  • Housing
  • Child Care
  • Cost of Care
  • Transportation
  • Literacy, and
  • Safety at Home

Office of Mental Health Emotional Support Helpline

Office of Mental Health Emotional Support Helpline is available for free and confidential support for those experiencing increased anxiety during the pandemic. You can reach the Helpline between 8:00 a.m. and 10 p.m., seven days a week.